مجلة بحوث الإدارة والاقتصاد
Volume 5, Numéro 4, Pages 01-23
2023-12-31

The Impact Of Organizational Conflict On Job Burnout Among Workers In The Algeria Telecom Unit In Djelfa

Authors : Toumi Hassina Kadira . Rouabeh Abderrahman .

Abstract

This study aims to offer a thorough exploration of the concepts of organizational conflict and job burnout. It investigates how organizational conflict, as an independent variable encompassing dimensions such as leadership, communication, control, and work groups, impacts job burnout, which is considered a dependent variable. This examination is conducted among employees at the Algeria Telecom Unit in Djelfa. In pursuit of the study's objective, a total of 34 questionnaires, which constitute 62% of the study's population, were subjected to analysis. The results were then meticulously examined using the SPSS program, leading to a set of significant findings. The most notable finding is the absence of a statistically significant effect (α≤0.05) of organizational conflict across its dimensions of leadership, communication, oversight, and work groups on job burnout among workers in the Algeria Telecom Unit in Djelfa. This can be attributed to the value of the (ß) coefficient, which is (0.149), indicating that a unit change in organizational conflict will result in a change of (0.149) in job burnout, representing a very minor change. Furthermore, the calculated value (T) of )0.776( is found to be lower than its corresponding tabulated value of )3.626(.

Keywords

Organizational Conflict ; Job Burnout ; Leadership ; Communication ; Oversight ; Working Groups