مجلة بحوث الإدارة والاقتصاد
Volume 5, Numéro 3, Pages 33-45
2023-09-10
E-health Services: Concept And Obstacles To Implementation
Authors : Kemih Nadia . Hadidene Sabrina .
Abstract
This research paper aims to identify the concept of e-health service quality and identify obstacles to its application in Algeria. The quality of health service has become important as customer expectations evolve. The electronic health service has also become necessary, especially after the Corona pandemic. Many requirements must be provided to achieve an electronic health service, but this is directed by many difficulties, the most important of which is resistance to organizational change
Keywords
Electronic services ; Health services ; Quality health services
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