مجلة الإدارة والتنمية للبحوث والدراسات
Volume 13, Numéro 1, Pages 807-827
2024-06-01

Marketing Communications Mix In The Islamic Windows Of Conventional Banks Case Study: Maisarah Islamic Banking Services Window

Authors : Achour Iman . Ghedjati Abdelhamid .

Abstract

This study aims at highlighting the importance of marketing communications mix in promoting products and services of Islamic windows in conventional banks and gaining trust of customers. This study is based on case study methodology where it showcases the experience of Maisarah Islamic windows of bank Dhofar about different communication strategies and tools to promote their Islamic banking products and services. The study shows how the marketing communications mix of Maisarah Islamic window contributed in boosting sales and attracting new customers along with increasing the awareness on its Islamic banking products and services in the market.

Keywords

Islamic banking window ; conventional banks ; marketing communications mix