مجلة البحوث القانونية و الاقتصادية
Volume 7, Numéro 2, Pages 830-857
2024-06-28

The Impact Of Perceived Quality And Perceived Value Of The Brand On Purchase Intention: A Case Study On A Sample Of Consumers Of Iris Brand Electronic Home Appliances In Saida

Authors : Fellah Mohamed . Baghdad Bey Ghali .

Abstract

This study aimed to highlight the role that perceived quality and perceived value play on the purchase intention of the Algerian consumer for home electrical products of the IRIS brand. To achieve the objectives of the study and test its hypotheses, reliance was placed on the descriptive analytical approach that is appropriate for this type of study, so that a questionnaire was distributed to a sample. A random sample consisting of (144) individuals, and analyzed using the SPSS program The study found that the factors of perceived quality and perceived value have a significant impact on the consumer’s purchase intention home electrical appliances compared to the rest of the factors influencing the purchase intention. It also showed that there is a strong relationship between perceived quality and perceived value. Finally, the study recommends the need to pay great attention to the dimensions of the perceived quality of the brand’s products, and to maximize the perceived value in order to enhance customer loyalty.

Keywords

perceived quality, perceived value, purchase intention, customer loyalty