Recherchers economiques manageriales
Volume 15, Numéro 1, Pages 537-552
2021-06-03
Authors : Benkhider Naima . Meziani Mustapha .
This paper aims to analyze the requirements to implement successfully the digital transformation process. Principals Components Analysis is applied to identify these requirements in African social care services. Results indicate that in projects where World Bank makes investments both in technology infrastructure and employee training, social care services implement the digital transformation process. Contrariwise, services are still in the digitalization phase in projects where the only investment made is in technology infrastructure.
digital transformation ; digitalization ; technology infrastructure ; employee training
Benkhider Naima
.
Meziani Mustapha
.
pages 60-74.
Dehimat Amina
.
Baroudi Mohammed
.
pages 27-35.
Raffar Abdelkader El Amir
.
Yahiaoui Slimane
.
pages 1013-1031.
بوعلالة عائشة
.
فودوا محمد
.
قويدري عبد الرحمان
.
ص 531-547.