مجلة الإدارة والتنمية للبحوث والدراسات
Volume 13, Numéro 1, Pages 787-806
2024-06-01

Reforming Public Administration Through Transitioning Towards E-administration – Field Study

Authors : Taleb Abdelkrim . Hadadi Abdellatif .

Abstract

Abstract: This study aims at finding out the impact of transitioning towards E-administration on reforming public administration in the tax directorate of the Province of Tamanghasset, this involves addressing various challenges facing the modernization and reform of public administration, as well as the requirements of the success of the E-administration adoption project, through studying a sample of the population of the tax directorate employees in the Province of Tamanghasset. The study concluded that the adoption of the E-administration project has significantly contributed to the modernization and reform of the tax directorate in the Province of Tamanghasset.

Keywords

Reforming public administration ; E-administration ; service quality ; information and communication technology