Management and social perspectives
Volume 2, Numéro 1, Pages 19-43
2023-06-30

The Paradox Of Citizen Participation And Quality Service Provision In Local Government Authorities: The Tanzanian Experience



Authors : Muchunguzi Sospeter .

Abstract

Strengthening local participation is an indispensable ingredient for successful provision of quality services to the citizens. The study sought to resolve the puzzle of citizen participation in Tanzania by attempting to decipher why public participation is said to be ample but the quality of health and education services provided is still perceived as questionable. The study was conducted within the theoretical lens of the decentralization by devolution model and Stigler’s theory and posits that increasing the number of actors in governance may help to resolve why decentralization by devolution does not necessarily lead to quality service delivery.

Keywords

Citizen participation, quality service provision, Local Government, decentralisation by devolution

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