التكامل الاقتصادي
Volume 10, Numéro 4, Pages 159-174
2022-12-31
Authors : Kamri Fatima Zohra . Alla Mourad .
Our aim through this study is to recognize the extent to which the electronic administration requirements are applied in health organizations, and improve service quality, determine the requirements and objectives thereof associated with their use. More to the point, it alike aims to analyze the actual reality of the extent of using the electronic administration and its requirements in Algerian health hospitals, through conducting a field study of the mixed hospital in the city of Laghouat. For attainment of this purpose, the researchers used the descriptive analytical method to know the viewpoint of the health sector employees, inclusive of doctors, assistants and administrators, from the extent of the application of electronic administration in hospitals to service performance all the way through designing a questionnaire for the entire data. In virtue of which, parameters were developed based on previous studies, according to random sample, 200 questionnaires were distributed, 130 of which were recovered back, with a response rate assessed to 70%. Subsequent to which, and in order to attain the purpose of this study, researchers used several statistical methods, in respect such as Cronbach Alpha to ensure stability, frequencies and percentages to describe the study variables, and to recognize the impact of application of the electronic administration requirements on the performance of health services and improvement of their quality in the hospital, as the requirements of the application of electronic administration significantly affect the performance of the health service and the improvement of its quality. In the light of results deducted from this study, several recommendations were given, the most important of which were: the necessity to adopt the application of the electronic administration requirements in Algerian health hospitals, with a focus on infrastructure, effective leadership and workers in terms of rehabilitating and educating them in this field.
Application requirements; ; Electronic administration ; Health organizations ; Digitalization ; Quality of services.
بوسالم أحلام
.
عابد يوسف
.
ص 117-132.
Yahia Zeghoudi
.
pages 74-88.
محمد طرشي
.
عمر عبو
.
نبيل بوفليح
.
ص 253-269.