La Revue des Sciences Commerciales
Volume 20, Numéro 2, Pages 28-52
2021-07-03
The Impact Of Information Sharing And Power Sharing On Employee Involvement In Total Quality Management Era. Case Study: Condor Electronics.
Authors : Benabbas Aziza . Belaidi Abdelaziz . Tremblay Diane-gabrielle .
Abstract
The main objective of this study is to show the impact of the practices of information and power sharing on the degree of employee’s involvement in a total quality management context. For that, we have chosen the descriptive and analytical approach, and for collecting data we have used a questionnaire distributed on a sample of executives of the company in question, then we have analyzed the collected data, we have opted for modeling by structural equations and using partial least squares PLS method via Smart PLS software, to give us more reliable results in our case which is based on latent variables that are difficult to measure and with a small sample limited to 100 employees. The results showed that the information and power sharing favor the employee’s involvement, a positive impact was found between the information sharing and the affective, normative involvement of employees, on the other hand the power sharing negatively impacts the calculated (continuance) involvement of the executives of the company in question.
Keywords
involvement ; affective ; continuance ; normative ; information sharing ; power sharing ; total quality management
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